Integrations critical in Asset Management Schiphol airport maintenance

BAM performing Asset Management for Schiphol - Integrations play critical role

With an annual turnover of EUR 7.2 billion per year, the Royal BAM Group is het largest construction company in the Netherlands. The group is organized into two business lines: ‘Construction and Property’ and ‘Civil engineering’. The Dutch operating companies that are involved in this large maintenance contract for Schiphol airport are ‘BAM Bouw en Vastgoed Nederland bv’ and ‘BAM Bouw en Techniek’. These are both incorporated in the business line ‘Construction and Property’.

Becoming digital

BAM is fully committed to digital technology and solutions that can support the complex landscape in which it operates. The asset maintenance contract that BAM acquired by the end of 2018 is a good example of a new way of collaborating, made possible by IT Technology. 

In this context, the collaboration means that BAM performs various maintenance activities on airport assets such as infrastructure and terminals. The work is carried out by existing operating companies of both BAM Bouw en Vastgoed Nederland and BAM Bouw en Techniek. To be able to effectively and efficiently exchange information around these activities between both Opco’s, a digital transformation initiative was started. Service employees need to be able to re-use existing systems to ensure the maintenance work is done on-time and in the right way.

Integrations

BAM Bouw en Techniek uses IBM Maximo to gain insight into company resources and work processes. BAM Bouw & Vastgoed Nederland uses a Dynamics 365-based field service application for work order registration, planning and material management. Despite the difference in applications, both business lines should automatically receive notifications from Schiphol, so that orders for maintenance are created. To create orders, all maintenance, configuration and asset information has to be available in the linked systems. To achieve this integration between the different systems, BAM uses the eMagiz iPaaS platform. Through the platform a scalable and future-proof connection was realized between systems, so that messages can be exchanged in real time. This allows BAM to react on incoming notifications straight away, thereby limiting risks and annoyance for passengers at Schiphol.

Collaboration

“eMagiz enabled us to quickly establish the connection between all these systems”, said Marcel Toet, Portfolio Manager BAM Bouw en Techniek. eMagiz uses an integration life cycle approach to ensure that the realization of the integration is properly established throughout the process, from intake to implementation. “The integrations had to be built in a complex landscape, in which several parties were involved. Our experience with eMagiz and integrations in general, learns us that it is important to prepare a good design and to retrieve all relevant information before we start. In this way we kept the number of changes to a minimum”, says Marcel. Just like within physical building processes, surprises could as well occur in digital building processes. “The flexibility of the eMagiz platform and the development team ensured that we were able to identify the changes along the way and process them effectively. Reaching substantive agreement on the data and the format to needed be exchanged was ultimately more intensive than actually building the integrations themselves. “We are satisfied with the outcome of the project and the key role eMagiz had in the end result, which gives us confidence to further shape the partnership with eMagiz.”

Future

Future services are based on the current realized successes. Data is an important part to be able to anticipate and predict maintenance. BAM continues to use the eMagiz iPaaS platform to transport data in a secure and controlled way so that more innovative, digital solutions can be realized for all parties involved in construction.