How can we administer asset management incidents that occur at our partner and have them land in our system automatically, so that we can determine a suitable course of action? That was the basic questions of an existing eMagiz customer following a new asset management contract that had signed with their partner, obligating them to check, repair and support all of the assets of said partner.
eMagiz integration technology was used to automatically exchange incident and status update data between the systems involved in asset management. Protocol and content transformation was required to facilitate a working connection between the systems, as well as a custom means of connection.
The power of the eMagiz integration platform proved invaluable in the creation of this new digital business initiative and data exchange, as well as the delivery of that which was contracted. Want to learn more about this asset management case? Read the one-pager with additional information here.